Shipping policy

Orders are processed within 2–3 business days. Once shipped, delivery typically takes 3–7 business days within the U.S., depending on your location and shipping method selected at checkout.

Shipping rates are calculated at checkout based on package weight and destination. We currently ship within the United States only.

Please double-check your shipping address before completing checkout — we are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at info@concordsoapcompany.com and we'll do our best to correct it before it ships.

Once your order ships, you'll receive a confirmation email with tracking information.